Case Study

Designing the Platform Architecture
for a Fortune 500 giant

Undertaking a project as substantial as implementing a new MarTech instance or migrating between platforms can quickly become challenging and time-consuming. Yet, with the intricate design demands of marketing automation frameworks, seasoned marketing automation architects can expedite the process.

To delve deeper into the ramifications of a significant Platform Redesign endeavor and gain a comprehensive understanding of the essential features being incorporated into the platform, we invite you to download our Customer Success Story.

Discover vital insights into the redesign of a marketing automation platform and learn how we facilitated exceptional outcomes, tailored to specific client needs and business requirements, using a combination of workshops and project management best practices.

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Case study summary

Results at a glance

Oracle Eloqua · Fortune 500 information technology company in California with more than 10,000 employees

For a Fortune 500 information technology company in California with more than 10,000 employees, Logarithmic designed and implemented an entirely new Oracle Eloqua platform architecture, integrated with Salesforce, over a 14-week program. The new framework separated Marketing, Sales, and Admin operations and delivered measurable performance gains, including email open rate up from 18% to 34% and MQL conversion up from 3% to 8.5%.

18% → 34%
Email open rate
3% → 8.5%
MQL conversion rate
40%
Lower platform support costs
500+
Campaigns audited
14 weeks
Program duration

Outcomes

  • Eliminated 18% contact duplication across the database
  • Connected 12+ integration points and 85+ sync fields between Eloqua and Salesforce
  • Validated 500,000+ monthly email volume capacity in UAT
  • Improved UAT pass rates across rounds from 87% to 94% to 100%
  • Established a properly structured system with clearer transparency and visibility

How we approached it

  • 01Agile road-mapping and User Acceptance Testing with migration from Sandbox to the live install
  • 02An install concept designed on three pillars: user-friendly business objectives, thorough documentation, and separated operations
  • 03Architecture built to serve Marketing Enablement, Sales Enablement, and Administration Enablement